Puppy Collar

TYRAS Lifetime Guarantee
Our gear is built to follow you through training, deployments, and adventures – whether in demanding service work, on the training field, or out in the elements. You need gear you can rely on at all times.That’s our promise to you.

Built for life
TYRAS Gear is made from premium materials, precisely crafted, and designed to withstand extreme stress. If your product fails in the field, we won’t leave you stranded.

Repair or replacement
If something breaks – whether from heavy use or tough conditions – we’ll make it right. In many cases, we can repair your gear or replace it if there’s a material or manufacturing defect. This applies well beyond statutory warranty periods.

True craftsmanship – uncompromising quality
TYRAS Gear is made in our own workshop. We control every step: material selection, production, and final inspection. No outsourcing. No mass-produced “tactical look.” Just real craftsmanship and real gear. We’re constantly improving, and we appreciate every bit of feedback.

The fine print, clearly stated:

• Our guarantee applies to all TYRAS products, except third-party brands, consumable parts, bite-work equipment, and toys.
• Deliberate destruction, theft, or lost gear are not covered. If a tank rolls over your gear, you tow your car with a leash, or your gear simply disappears – that’s not a warranty case.
• Chewed leashes count as deliberate damage – though we can often repair them.
• Normal wear and tear (like coating abrasion on black hardware after heavy use) is not considered a defect.
• Fair service and repair options, even after years, are a matter of course for us.

Simple. Fair. No bureaucracy.
If you have an issue with your gear, send us a photo and a short description. We’ll take care of it - quickly and directly.